Cryptomathic A/S
Aaboulevarden 22
8000 Aarhus C


UK: 5th Floor, 3 Old Street Yard, London, EC1Y 8AF

GERMANY: Cryptomathic GmbH, c/o SPACES WERKSVIERTEL, Mühldorfstraße 8, D-81671 Munich

US: Cryptomathic Inc. 111 North Market Street, Suite 300 San Jose, CA 95113-1116 USA


By using this website, you accept the terms of use. If you do not accept the terms of use, then do not use Cryptomathic's website or any of its content or services. These terms may be amended or updated by Cryptomathic from time to time without notice and the terms may have changed since your last visit to the website. It is your responsibility to review these terms of use for any changes. Your use after any amendments or updates of these terms of use signifies your consent and acceptance of such revised terms. Any new features that may be added to this website from time to time will be subject to these terms of use, unless stated otherwise. You should visit this page periodically to review these terms of use.

  • Cryptomathic (hereinafter referred to as “We” / ”Us” / “Our”) is committed to protecting your privacy. This Privacy Policy sets out and governs how We use the Personal Information that We collect, receive and store about individuals in connection with their use of (i) Our website, https://www.cryptomathic.com (together with any sub-domains, content and services provided via these sites, the “Website”) and (ii) Our products and services (the “Cryptomathic Offerings”).
  • The Cryptomathic Offerings and / or the Website may be available for use via a web browser or applications. We do not Ourselves host the Website and / or platforms from which the Cryptomathic Offerings are available; all hosting is done by third party service providers engaged by Us. This means that data, including your Personal Information, you provide to Us or that We collect from you, as described in this Privacy Policy, is hosted by such third party service providers on servers that they own or control. Regardless of where such third party service providers are located, their servers may be hosted anywhere in the world. You consent to your data being transferred to various third party service providers located anywhere in the world.
  • We have implemented this Privacy Policy because your privacy is important to Us. This Privacy Policy explains Our online information practices and the choices you can make about the way your Personal Information is collected and used in connection with your use of the Website and / or the Cryptomathic Offerings. “Personal Information” means any information that may be used, either alone or in combination with other information, to personally identify an individual, including a first and last name, a personal profile or title, an email address, an address or other contact information and your computer’s IP address.
  • This Privacy Policy, together with Our Cookie Policy, forms part of Our Website Terms of Use and Our AWS BYOK Terms and Conditions, including Fair Use Policy (the “Terms”).
  • You are not legally obligated to provide Us any Personal Information, and by continuing to use Our Website, you confirm that providing your Personal Information to Us is at your own free will. By using the Website and / or the Cryptomathic Offerings you consent to the terms of this Privacy Policy and to Our collection, processing and sharing of your Personal Information for the purposes set forth herein. If you do not agree to this Privacy Policy, you must not access or otherwise use Our Website and / or Cryptomathic Offerings.
  • Your Personal Information will not be used for any purposes other than as specified in this Privacy Policy without your consent. You may withdraw your consent to Our processing of your Personal Information at any time by informing Us in writing. However, withdrawing your consent may result in your inability to continue using the Website and / or the Cryptomathic Offerings.
  • We reserve the right, at Our discretion, to change this Privacy Policy at any time. Such change will be effective upon posting of the revised Privacy Policy on the Website, and your continued use of the Website and / or Cryptomathic Offerings thereafter means that you accept such changes. It is your responsibility to check for any updates to this Privacy Policy.
  • We collect, store and use Personal Information as follows:
    • We may collect information about how you are accessing and using the Website and /or Cryptomathic Offerings, which may include administrative and support communications with Us and information about the services, features, content and links you interact with, and what third party integrations you use (if any). Such information may include Personal Information.
    • We may make use of log files. The information inside the log files includes internet protocol (“IP”) addresses, type of browser, your device’s type, internet service provider (“ISP”), date and time stamp, referring / exit pages, clicked pages and any other information your browser may send to Us. We may use such information to analyse trends, administer the Website and / or Cryptomathic Offerings, track users’ movement on the Website and / or Cryptomathic Offerings and gather demographic information.
    • We use Google Analytics and HubSpot Analytics to collect information about the use of Our Website and Product Offerings, such as pages you view or your interactions on that page, to improve and develop our services and to generate technical and market insights. The information that We collect in this context may include: the pages you view, your settings within the service, your browser type and IP address, operating system, device type and passwords. This information is collected to provide you with access, to operate Our Website and / or Product Offerings, for support, to personalise and improve your experience of Our Website and / or Product Offerings, to develop other services and technologies, and generate technical and market insights.
    • If you send Us a ‘Contact Me’ request, whether by submitting an online form or by sending an email, you may be required to provide Us with certain Personal Information, such as your name and email address.
    • We may collect limited information from your mobile device in case you are using the Cryptomathic Offerings from your mobile phone or other mobile device.
    • The Website and / or Cryptomathic Offerings include the option to purchase certain services from Us. If you choose to make a purchase, We will require sufficient information from you to complete the transaction. Such information could include a credit card number and related account and billing information, invoice related information and other data required to process your order. We may also update such data should you grant Us permission to bill you or your credit card for recurring charges, such as monthly or other types of periodic payments. We use third-party service providers to process transactions, in which case you acknowledge and agree to review and be bound by the terms of service and privacy policy of said third-party service provider.
    • If, when accessing the Website and / or Cryptomathic Offerings, you integrate with a third party service, We will connect that third party service to Ours. The third party provider of the integration may share certain information about your account, e.g. an AWS account with Cryptomathic. However, We do not receive or store your passwords for any such third party services.
    • In order to use certain Cryptomathic Offerings that We offer via the Website, such as use of Cryptomathic’s AWS BYOK service, you are required to create an account (the “User Account”). If you create a User Account you will be required to provide Us with certain Personal Information as well as a password that you will use for your User Account. We may send you a text message to your mobile phone or an e-mail to confirm your registration. If you choose not to create a User Account, you may not be able to access or use certain Cryptomathic Offerings.

      Cryptomathic processes your Personal Information where We have lawful grounds and legitimate business reasons to do so. 
  • Information about Our customers and users is an important part of Our business, and We do not sell Our customers’ or users’ Personal Information to any third party. If you submit or We collect Personal Information through the Website and / or Cryptomathic Offerings, We may use such Personal Information in the following ways, via any communication channel:
    • We will use your Personal Information to provide, support, fix errors and improve the Cryptomathic Offerings, to send you marketing / advertisement communications that We believe may be of interest to you, to contact you in connection with the Cryptomathic Offerings and certain programs or offerings that you may have registered for and to identify and authenticate your access to the Cryptomathic Offerings.
    • We may use your designated email address to (i) send you updates or news regarding the Cryptomathic Offerings and / or (ii) respond to a ‘Contact Us’ or administrative request, e.g. to change your password.
    • We may send you service and administrative emails and communications. We may contact you to inform you about changes in Our Website and / or Cryptomathic Offerings and important service-related notices, such as security and fraud notices. These emails and messages are considered part of the service and you may not opt-out of them.
    • We may transfer your Personal Information to Our local or foreign subsidiaries, affiliated companies, partners or service providers for the purpose of (i) storing or processing such information on Our behalf or (ii) assist 
      Us in understanding your requirements and resell the Cryptomathic Offerings. Such information may be transferred to other countries. We require that these parties agree to process such information in compliance with Our Privacy Policy.
    • We employ other companies to perform functions on Our behalf as part of the Cryptomathic Offerings, e.g. processing payments, and such third party service providers have access to your Personal Information as needed to perform their functions, but may not use it for any other purposes and may not use said information for any other purposes. The third party service providers must process your Personal information in accordance with this Privacy Policy and as permitted by applicable data protection law. In this context, the Personal Information may also be transferred to other countries.
    • We may disclose your Personal Information or any information you submitted via the Website and / or Cryptomathic Offerings with people and organisation you specifically ask to share the information with.
    • We may share your contact details with Our business partners and / or affiliates for purposes of offering or promoting the Cryptomathic Offerings.
    • We may disclose your Personal Information or any information you submit via the Website and / or Cryptomathic Offerings if We have a good faith belief that disclosure of such information is helpful or reasonably necessary to (i) comply with any applicable law, regulation, legal process or governmental request, (ii) enforce Our Terms, including investigations of potential violations thereof, (iii) detect, prevent or otherwise address fraud or security issues (which may include exchanging information with other companies and organisations for fraud prevention and detection and credit risk reduction), or (iv) protect against harm to the rights, property or safety of Cryptomathic, Our users, yourself or the public. 

  • We utilise Cookies, pixels, anonymous identifiers and other tracking technologies in order for Us to recognise your browser or device, learn more about your interests, provide you with essential features and services and to enable Us to provide you with the Cryptomathic Offerings and present you with information that is customised for you. The term “Cookie” is defined as a small text file that may be used, for example, to collect information about activity on the Website and / or in relation to the Cryptomathic Offerings. Certain Cookies and other technologies may serve to recall Personal Information, such as an IP address, previously indicated by a user. You may control the Cookies, including whether or not to accept them and how to remove them, and you may set your browser to notify you if you receive a Cookie, or you may choose to block Cookies with your browser.
  • The information We may collect through Cookies includes:
    • Network and connection information, such as the IP address used to connect your computer or other device to the Internet and information about your ISP.
    • Computer and device information, such as device, application or browser type and version, browser plug-in type and version, operating system or time zone setting.
    • The location of your device or computer.
    • Authentication and security credential information.
    • Content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads.
    • The full Uniform Resource Locators (“URL”) clickstream to, through and from Our Website and Cryptomathic Offerings, content you viewed or searched for, page response times, download errors and page interaction information.
    • Our Cookies allow you to take advantage of some essential and useful features. Blocking some types of Cookies will impact your experience of Our Website and access to some of the Cryptomathic Offerings.

  • We may use Anonymous Information in order to (i) improve Our Website and / or the Cryptomathic Offerings and (ii) collect statistics about use of the Website and the Cryptomathic Offerings, which We use for analytics.
  • We may also disclose Anonymous Information to third parties, including advertisers and partners. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated or ‘guest information’ about the use of Our Website and / or Cryptomathic Offerings. This Privacy Policy does not, and is not intended to, place any limits on what We do with data that is aggregated and / or de-identified such that said data is no longer associated with an identifiable user or customer of the Cryptomathic Offerings.
  • You may at all times choose whether or not to disclose Personal Information. If you choose not to provide mandatory Personal Information, you may still visit certain sections of Our Website, but you will be unable to access certain options, programs, offers and services that involve Our interaction with you, and the Cryptomathic Offerings will not be available to you.
  • You may choose not to receive future promotional, advertising or other service-related communications from Us by unsubscribing or opting out. If you opt out of receiving the foregoing emails, We may still send you a response to any ‘Contact Us’ request as well as administrative emails, e.g. a password reset request lodged by you, that are necessary to facilitate your use of the Website and / or Cryptomathic Offerings.
  •  If you wish to delete or correct any of your Personal Information that We may be storing, you may submit an access request by sending an email to support@cryptomathic.com. 

  • The security of your Personal Information is important to us. We design the Cryptomathic Offerings with your security and privacy in mind, and We adhere to generally accepted industry standards in protecting the Personal Information submitted to Us.
  • We keep your Personal Information to enable your continued use of Our Website and the Cryptomathic Offerings for as long as (i) it remains necessary to fulfil the relevant purposes described in this Privacy Notice, which may extend beyond the termination of Our relationship with you, (ii) as may be required by law or (iii) as otherwise communicated to you. How long We retain specific Personal Information varies depending on the purpose for its use, and We will delete your Personal Information in accordance with applicable law. All retained Personal Information will remain subject to the terms of this Privacy Policy, as this may be updated from time to time.
  • In the event that We are acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, We reserve the right to transfer or assign Personal Information and any other information you have provided to Us in connection with such events.